By using the Type-X Finance service, Website https://typexfinance.com
, agreeing and accepting the User Agreement, you (hereinafter referred to as “you” or “User”) accept and agree also with this Policy.
IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT ACCESS OR USE OUR WEBSITE!
Type-X Finance (also referred to as “we”, “us”, or “our”) understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our Website or uses our services and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under Data Protection Legislation.
or using Telegram, Signal, WhatsApp messengers.
Personal Data - any information relating to an identified or identifiable data subject; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data etc.;
Website - a website that is operated by the Type-X Finance and available at https://typexfinance.com;
Data Controller - the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; Type-X Finance is the data controller for pages starting with https://typexfinance.com;
Data Processor - a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;
Third Party - a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data;
Processing - any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
Type-X Finance’s Services - all our products, including a website, a platform developed by Type-X Finance, and more.
1.3. The legal basis for which Type-X Finance acts as Data Controller are as follows:
1.3.1. GDPR Article 6(1)(b) - processing of your Personal Data is necessary for the performance of our contract with you, the User of our Website and Services;
1.3.2. GDPR Article 6(1)(c) - processing of your Personal Data is necessary for compliance with a legal obligation;
1.3.3. GDPR Article 6(1)(f) - processing of your Personal Data is necessary for legitimate interests of both Type-X Finance and you as the User and data subject. Specifically:
а. ensuring Type-X Finance's systems are secure and for the purposes of performance and error monitoring and incident response;
b. improving the performance and user experience of the Type-X Finance products.
2. INFORMATION TYPE-X FINANCE COLLECTS
2.1. An outline of the Personal Data that we require, accept, collect and process, when we collect it, how we use it and why we use it (for example the lawful reason of processing) is listed underneath:
- Telephone number
- The country of residence of the User
- For natural person:
1.government-issued ID (passport, driver's license, national identity card, tax ID number, passport number, driver's license details, national identity card details); 2. proof of address; 3. photos and videos, if you decide to provide them to us; 4. inquiries and chat history with our Customer Support Team; 5. other Personal data that may be required by our AML and KYC Policy compliance obligations.
- For legal entities:
1. company and tax identification number; 2. copy of the register of shareholders and their identification document; 3. copy of Certified Memorandum of Association & Articles of Association; 4. copy of the Certificate of Incorporation; 5. confirmation of registered address (not older than 3 months); 6. confirmation of correspondence address (in case the registration address and correspondence address are not the same); 7. proof of residential address of the UBO.
- Device and website usage data:
1. IP addresses; 2. language preferences and other device identifiers; 3. information relating to User’s access to the Website, such as device characteristics, date and time; 4. logins of User’s actions with account (successful log in, unsuccessful log in, changing of the types of security, password recovery)
- Account activity:
1. trade activity; 2. transaction history; 3. orders terms; 4. orders created; 5. account status and notifications; 6. default currency, default language, time zone.
- Digital wallet information:
1. private and public keys; 2. wallet balance; 3. transactions received/sent; 4. the information about connected cards.
- User’s Telegram activity:
1. chat messages with Type-X Finance’s Customer Support (which may contain your financial information, if you decide to provide it to us); 2. chat attachments which may include screenshots, photos, videos etc.
2.2. We also may use Personal Data:
2.2.1. to tailor content, recommendations, and advertisements we and third parties display to you, both on the Website and elsewhere online;
2.2.2. for internal business purposes, such as to improve our Website and Services;
2.2.3. to comply with our policies and obligations, including, but not limited to, disclosures and responses in response to any requests from law enforcement authorities and/or regulators in accordance with any applicable law, rule, regulation, judicial or governmental order.
2.3. We protect the data obtained from Third Parties according to the practices described in this Policy and we also apply additional restrictions imposed by the source of data.
2.4. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the purpose of delivering the requested Services and improving our Services.
3. USER’S RIGHTS
3.1. Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information:
3.1.1. the right to confirmation as to whether or not we process your Personal Data and, where we do, to access the Personal Data. Providing that the rights and freedoms of others are not affected, we will supply to you a copy of your Personal Data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can view and export your Personal Data under your account settings page;
3.1.2. the right to object to us processing your Personal Data, citing personal reasons; however, understand that we may still process your Personal Data if we have lawful grounds to do so, but only if our interests in processing your Personal Data are not overridden by your rights, interests, or freedoms;
3.1.3. the right to have any inaccurate Personal Data about you rectified and, taking into account the purposes of the processing, to have any incomplete Personal Data about you completed. You can correct or update some of your Personal Data yourself through your user account;
3.1.4. the right to obtain and reuse your Personal Data for your own purposes across different Services. It allows you to move, copy or transfer Personal Data easily from one IT environment to another in a safe and secure way, without hindrance to usability;
3.1.6. the right to withdraw consent. To the extent that the legal basis for our processing of your Personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
3.2. You may exercise any of your rights in relation to your Personal Data by contacting our Customer Support via website form at https://typexfinance.com
. You must note that prior to accessing and making changes to your Рersonal data, we will need to verify your identity properly.
4. PROVIDING YOUR PERSONAL DATA TO OTHERS
4.2. For verifying the identity of our Users, we use our internal services and may hire other persons who is relied on is required to comply and actually complies with requirements equal to those established by Directive (EU) 2015/849 of the European Parliament and of the Council, including requirements for the application of due diligence measures, identification of politically exposed persons and data retention.
4.3. For behaviour statistics and business intelligence we may use the service by Google LLC (“Google Analytics”), a company located in the United States or similar services. Data that we may provide to Google Analytics or similar services may include your IP address and that data is used by Google Analytics or similar services to generate information about your usage of our Service.
4.4. For tracking server errors, we use an internal self-hosted monitoring system accumulating stacktraces, logs and metrics.
4.5. For processing notification information, we use chatbots and e-mail notification.
4.6. We may share your Personal Data with the following Third Parties:
4.6.1. external services or authorities when such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests and/or the vital interests of a Third Party;
4.6.2. other Third Parties subject to your consent.
4.7. When we disclose your Personal Data to a Third Party, we take all reasonable steps to ensure that those Third Parties are bound by confidentiality and privacy obligations with respect to the protection of your Personal Data. The disclosure is conducted in compliance with legal requirements, including entering into data processing agreements with the relevant Third Parties, to ensure that Personal Data is only processed in accordance with our instructions, applicable law and regulations and for the purpose specified by us and to ensure adequate security measures.
5. STORAGE AND DELETION OF PERSONAL DATA
5.1. Type-X Finance will retain your Personal information for as long as we deem it necessary to provide our Services to you, to comply with applicable laws (including those regarding document retention), resolve disputes with any parties and otherwise as necessary to allow us to conduct our business.
5.2. Your data will be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein) when it is legitimate and applicable.
5.3. The information we receive from you can be transferred and stored outside the European Economic Area (EEA) when it is the requirement of the law of some states. The information about you can be processed by our employees or employees of service providers outside the EEA.
5.6. We will erase your Personal Data without undue delay where one of the following grounds applies:
5.6.1. the Personal Data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
5.6.2. you withdraw consent on which the processing is based and where there is no other legal ground for the processing;
5.6.3. you object to the processing and there are no overriding legitimate grounds for the processing (for example where Personal Data are processed for direct marketing purposes, you shall have the right to object at any time to processing of Personal Data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing);
5.6.4. the Personal Data have been unlawfully processed;
5.6.5. the Personal Data has to be erased for compliance with a legal obligation in Union or Member State law to which the Data Controller is subject.
5.7. We may retain your Personal Data where such retention is necessary for compliance with a legal obligation to which we are subject to, or in order to protect your vital interests or the vital interests of another natural person in accordance with GDPR Article 6(1)(c).
6. SECURITY OF PERSONAL DATA
6.1. Data security is of great importance to us, and to protect your Personal Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Websites. Steps we take to secure and protect your data include:
6.1.1. the pseudonymisation and TLS 1.2 encryption of Personal Data;
6.1.3. the access control;
6.1.4. the ability to ensure the ongoing confidentiality, integrity, availability and resilience of our processing systems and Services;
6.1.5. the ability to restore the availability and access to Personal Data in a timely manner in the event of a physical or technical incident;
6.1.6. only authorized personnel of Type-X Finance have access to your Personal Data, and these personnel are required to treat the information as confidential.
6.2. Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the Internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the Internet. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our site, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
6.3. Type-X Finance cannot ensure or warrant the absolute security of any information and Personal Data the User transfers to Type-X Finance, cannot guarantee that Personal Data of Users may not be accessed, disclosed, altered or destroyed. In case of illegal disclosure of Personal Data of Users occurs Type-X Finance will notify Users and third persons whose rights are freedoms may be violated immediately. At the same time Type-X Finance will take all reasonable and commercially feasible efforts and measures to protect those persons and their Personal Data from negative consequences of such disclosing.
6.4. If you suspect that your Personal Data has been compromised, especially account and/or password information, please lock your Type-X Finance account and immediately contact Customer Support team at https://typexfinance.com
7. INTERNATIONAL TRANSFER OF PERSONAL DATA
Some features and requirements of our service, involve transferring your information to the Third party service providers outside the EEA. Where such service providers are not established in a country ensuring an adequate level of protection within the meaning of GDPR, the transfers will be covered by the standard data protection clauses adopted by the European Commission or by another appropriate safeguard mechanism.
8.1. All Cookies used by and on the Website, are used in accordance with current EU Cookie Law.
8.3. By using our Website, User may also receive certain third-party Cookies on User’s computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Type-X Finance. We use third party Cookies on the Website for analytics, advertising and general business purposes. These Cookies are not integral to the functioning of the Website.
8.4. You can choose to enable or disable Cookies in your browser. Most browsers also enable you to choose whether you wish to disable all Cookies or only third-party cookies. By default, most browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your browser or the documentation that came with your device. However, if you limit the ability of websites to set cookies, you may impair your overall user experience.
8.5. You can choose to delete Cookies at any time however you may lose any information that enables you to access our Website more quickly and efficiently including, but not limited to, login and personalisation settings.